SHIPPING POLICY

All orders are processed within 2 to 14 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. 

 

There may be potential delays due to a high volume of orders and/or shortage of stock

 

Domestic Shipping Rates and Estimates

For Standard Shipping: We offer $9.99 for shipping to All of Australia. 

 

For Express Shipping: We offer $14.99 for shipping to All of Australia.

 

COURIER     TYPE OF DELIVERY     SHIPPING TIMES

Australia Post       Express Delivery    1-4 Business Days

Australia Post     Standard Delivery     2-8 Business Days

 

International Shipping

We offer international shipping to the following countries: New Zealand  

For standard delivery shipping: We offer $14.99 flat rate shipping to All of New Zealand. 

Estimated delivery timelines (e.g. 6 to 27 days) for international shipping since expectations can vary greatly depending on the destination.

 

COURIER    TYPE OF DELIVERY   SHIPPING TIMES

Australia Post    Standard Delivery     6-27 Business Days

 

Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. ZayTaviah & Co is not responsible for these charges if they are applied and are your responsibility as the customer.

 

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available. 

 

If you haven’t received your order within 7 days of receiving your shipping confirmation email, please contact us at zaytaviah.co@hotmail.com with your name and order number, and we will look into it for you.